Payroll Processor Answers Frequently Asked Questions

STAFFING FIRM QUESTIONS:

How do I begin the process of working with Interim?

Go to the "Client Forms" tab on our website, download and complete the Staffing Firm Service Agreement and W-9 with all required information, sign and fax to our office. We will follow up with a welcoming introductory telephone call and ensure all paperwork is in place.

What is the process, once I have a temporary or contract person to place on the payroll?

Go to the "Client Forms" tab on our website, download and complete the Start-Up Sheet with all required information and e-mail it to our office. Then, ask the temporary or contract employee to go to our website "Employee Forms" tab to download paperwork, complete it and return it via fax to our office, along with all required identification. Our office will follow through with the temporary or contract employee, as necessary.

Will the name of my Staffing Firm be on the invoice issued my client?

Yes, and if you would like to see a copy of a sample invoice, simply contact our office.

Does Interim provide me with an accounts receivable status report follow up on unpaid invoices, and when do I receive my commission check?

Yes, Interim can provide you with an accounts receivable status report, and does follow up on all unpaid invoices within a reasonable period of time. Once the client has paid any outstanding invoice, commission checks are processed the following 15th and last day of each month.

Does Interim have Direct Deposit?

Yes, commissions can be paid via direct deposit, and some temporary and contract employees may qualify. Contact our office, please, for these details.

CONTRACT AND TEMPORARY EMPLOYEE QUESTIONS:

How often do I get paid, is my check mailed or may I pick it up?

Checks for W-2 employees are issued weekly, mailed each Tuesday and available for pickup each Wednesday after 11:00 a.m. but no later than 6:00 p.m. The check pickup address is 10777 Westheimer, Suite 1100. Timesheets received after 9:00 a.m. Monday the day prior to the mailing of paychecks will be processed the following week.

Checks issued to corporations or a DBA are issued on an as-agreed basis.

What if I do not receive my check or I lose it?

If your check is not received after the lapse of ten working days from the date it is mailed, Interim will stop payment and replace the check free of charge. If a paycheck is lost, Interim will stop payment on the original check and issue a new check at a cost of $12.50 to the employee.

If I wish to file for unemployment upon the successful completion of my temporary or contract assignment, how do I do that?

If you are a W-2 employee, all you need do is contact the Texas Workforce Commission, identify yourself, tell them your assignment with Interim is complete, and they will contact Interim for processing of the claim. Remember, Interim is your employer, not the client company where you worked and not the staffing firm that arranged for your assignment. The Interim Texas Workforce Account Identification Number is on the stub of your check.

CORPORATE ENTITY QUESTIONS:

When a suitable temporary or contract employee is identified, how do we begin the process?

The easiest, most expeditious way to get started is to contact our office for the details of contract and W-9 execution, along with other specific information necessary to ensure a smooth process.

If we identify a temporary or contract employee who prefers being paid as either a corporation or a DBA, can Interim handle that?

Yes, temporary or contract employees who wish to be paid through a corporation or DBA are subject to a separate contract with Interim and are issued a 1099 at the end of the year. Simple paperwork must be completed, signed and on file at the time of payroll enrollment

Does Interim provide both liability and workers' compensation insurance coverage for W-2 employees?

Yes, all this coverage is maintained through reputable insurance carriers.